Mobile World Live GSMA Intelligence

Registration Project Manager

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Role type
Job Advert

GSMA – Our role in the mobile industry

The GSMA is the global industry association that helps shape the future of the mobile industry. Our mission is to act as a guiding beacon for the mobile industry, focusing on activities where collective action can deliver significant benefit. In order to achieve this, the GSMA concentrates on four main activities:

  • We provide strategic direction and thought leadership to our members
  • We drive collaborative industry programmes aimed at maintaining operator relevance in the digital world
  • We advocate for the industry to regulators, policy makers and society as a whole
  • We convene the broad mobile communications ecosystem at our industry leading events


Spanning 219 countries, the GSMA unites nearly 800 of the world's mobile operators, as well as more than 200 companies in the broader mobile ecosystem, including handset makers, software companies, equipment providers, Internet companies, and media and entertainment organisations.

The GSMA is focused on innovating, incubating and creating new opportunities for its membership, all with the end goal of driving the growth of the mobile communications industry.

The GSMA is also established as a major inter-industry resource, partnering with industries across the mobile ecosystem in order to enable growth through mobile technologies, programmes and frameworks.

We act as a “think tank” for the mobile community focusing on strategic and policy initiatives that will impact the direction of the industry.

Our organisation engages with a wide range of governments, regulators and NGOs (such as The World Bank, UN and philanthropic organisations such as the Bill & Melinda Gates Foundation) to advocate for the mobile industry and develop the social and economic value of mobile for countries, regions and continents.

We convene the mobile industry at our leading events such as Mobile World Congress Americas, Mobile World Congress Shanghai, Mobile World Congress 360 Series and the world leading Mobile World Congress in Barcelona.

Please visit for a wealth of further information.


Role Overview

The Registration Project Manager role will encompass responsibility for allocated projects associated with registration services at the inaugural Mobile World Congress Americas.  This is a wide ranging role across technological and operational delivery.

This role supports the departmental objective of delivering registration systems and operations to accommodate an estimated 30,000 attendees at Mobile World Congress Americas to agreed KPIs, whilst ensuring a positive attendee experience. 

Key Responsibilities

  • Lead and accountability for assigned project areas.
  • Procurement of suppliers across different product categories.
  • Support with UAT (user acceptance testing) and delivery of live systems to internal and external business users.
  • Be accountable for all allocated tasks pre-event and onsite, including, but not limited to:
    • Budgeting for areas of assigned responsibility
    • Stakeholder onsite support
    • Supplier management
    • Operational and logistical planning of registration/perimeter access floorplans and throughputs
    • Pre-event and onsite process documentation and execution
    • Onsite registration/access management
    • Contribute to company debriefs and conduct debriefs with internal & external stakeholders.

Role Specification 

  • Cross-team and departmental support of business objectives and goals.
  • Leadership / ownership and representation of key project areas on project calls and management meetings.
  • Vendor delivery and effectiveness.
  • Drive ROI through ensuring project and vendor support is aligned with GSMA’s objectives.
  • Effective project & timeline management, budgeting, actions list and meeting coordination.
  • Focus on project improvements to allow greater throughput, efficiency and enhanced user / attendee experience
  • Cost effective and on budget project delivery / ROI. Focus on measures to reduce bottom line costs and increase productivity /delivery efficiency
  • B2B / B2C events, project management and operational planning experience across international events, gained over 3+ years within a corporate, association and / or agency environment is essential.

Person Specification

  • Strong registration system experience across events ranging from 200 attendees to 10,000+
  • Experience in operational and process documentation and execution, both pre-event and onsite.
  • Proven Project Management skills, ideally with a recognised Qualification, e.g. Prince 2 / Agile / APM / PMI, other.
  • Previous involvement with systems UAT (user acceptance testing).
  • An understanding of risk management and contingency planning in an event environment.
  • Supplier management experience.
  • Proven ability to work under pressure and to tight deadlines.
  • Must be able to represent the interests of the project and department in a complex international program matrix.  
  • Superior verbal and written presentation skills and the ability to effectively communicate with all levels of employees, customers, stakeholders across international boundaries.
  • Be proficient (intermediate level or above) in the use of Microsoft Word, Excel, PowerPoint, Project.
  • Excellent attention to detail and analytical.
  • Must be a ‘self-starter’, able to take the initiative, problem solve and work autonomously to drive projects forward.
  • Candidates must be available to travel to San Francisco for MWC Americas for up to two weeks.
  • Energy, commitment and drive.





This vacancy has now expired, and is not accepting any new applications.

Please search for live opportunities or use the Register Interest facility to sign up for job alerts and/or leave your CV speculatively.