Mobile World Live GSMA Intelligence

Connected Women Knowledge Manager

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Role type
Mobile for Development
Job Advert

GSMA Connected Women

GSMA Connected Women aims reduce the gender gap in mobile internet and mobile money services and unlock significant commercial and socio-economic opportunities. A significant gender gap in mobile phone ownership and usage in low- and middle- income countries is hindering growth for the mobile industry and means women are being left behind in an increasingly connected world.

GSMA Connected Women works with mobile operators and their partners to address the barriers to women accessing and using mobile internet and mobile money services.  It aims to equip mobile network operators and their partners with the knowledge needed to take action to reduce this gender gap and overcome barriers to women’s use of mobile phones. For more information, please visit the GSMA Connected Women website at:

Roles and responsibilities

Key roles and responsibilities include, but are not limited to, the following:

  • Support the team on the delivery and communication of insights on how to close the mobile gender gaps and/or address a barrier to mobile access and use by women. This includes providing support as needed on documenting insights and learning on industry trends; collecting best practice and innovations; collecting and analysing data; and communicating results and human stories.
  • Manage and develop content including the delivery of Connected Women newsletter and communications material; managing the team blog schedule and content delivery, including writing blogs; and managing the delivery of the Programme’s social media content in collaboration with the marketing team (e.g. tweets).
  • Act as a point of contact for Marketing department, coordinating the needs and inputs on behalf the Connected Women team and liaise with the marketing team on website content to ensure the website is up to date
  • Establish and maintain knowledge management systems for the team; review and share newsworthy events and publications with the Connected Women team; and supporting on-boarding of new staff with regard to content and knowledge management systems.
  • Supporting Connected Women advocacy activities including developing and implementing strategies to increase awareness, prioritisation and action among stakeholders on the issues that Connected Women focuses on as well as to showcase the work of our members and drive traffic to our website and resources.
  • Support the team on internal and external events and meetings including managing specific events from start to end including managing event logistics (e.g. developing cost proposals for venues, meals, lodging and other logistics; managing invitations, RSVPs and other communications for attendees; liaising with event co-hosts and where relevant, team relationship managers to ensure successful design and delivery of field visits and other elements; liaising with hotels and other vendors etc.)

Criteria for Selection

The ideal candidate would possess most of the following:

  • Graduate degree in international development, business administration or other relevant field
  • Experience and familiarity with the mobile industry, ideally with exposure to the mobile for development sector, highly desirable.
  • First rate project management skills with the ability to handle multiple tasks at the same time
  • Demonstrated ability to identify and communicate key insights, including developing knowledge management and advocacy strategies and researching and documenting insights
  • Excellent communicator, able to express complex or commercial issues in plain language, without losing the important points. Fluent and compelling written and oral communications skills, particularly in English
  • Good experience in a similar working environment e.g. highly demanding and changing multicultural environment
  • Experience working independently, with demonstrated ability to foster productive relationships with diverse stakeholders is preferred
  • Experience of/genuinely interested in both the commercial and social benefits that are presented by reducing the gender gaps in mobile access and use
  • A self-starter, highly motivated to develop initiatives and drive through to completion, an individual who is able to work independently with an entrepreneurial, creative, can-do orientation
  • Conscientious, with high personal standards and attention to detail
  • Excellent cultural awareness and a desire to work with teams around the world
  • A team player, being able to effectively connect together a wide group of internal GSMA interests and resources, to support their work
  • Confident self-starter able to work unsupervised and comfortable with complexity and dealing with all levels of personnel internally and externally
  • Adaptable and willing to take on new challenges
  • Authorized to work in the UK.

This vacancy has now expired, and is not accepting any new applications.

Please search for live opportunities or use the Register Interest facility to sign up for job alerts and/or leave your CV speculatively.