Mobile World Live GSMA Intelligence

Mobile Money Policy & Regulatory Manager

Role type
Mobile for Development
Job Advert

The Role

As the Mobile Money Policy and Regulatory Manager, you will be responsible for shaping positions taken by some of the world’s largest and most influential companies. You will be at the forefront of global debates about how to regulate technology, stimulate innovation, and extend financial services to people around the developing world. You will be directly involved in the dialogue between regulators, business, and public interest groups. You will be asked to speak at conferences and to build a broad network of public and private sector actors, including international aid organisations, mobile operators, regulators, and fintech companies. You will work alongside a high-performing and multi-cultural team team based in London, Latin America, Africa, and Asia. You will author public content that should become the reference materials for policymakers and private sector actors seeking to understand the future of mobile money regulation. 

The ideal candidate will have views on the future of regulation in a world of converging technology and evolving digital rights. They will grasp big-picture trends affecting people and governments in the developing world. They will be an Anglophone with an excellent command of the English language. They will be excited by the idea of travelling to new countries. They will be self-organising, capable of independently taking on an issue on which few have the answers, scoping and managing a research project, negotiating an industry-wide position, then developing and implementing an advocacy strategy. They will be a resilient pragmatist, not an idealist, who views consensus-building as more of a challenge than a burden. They will believe in the power of market forces to address development challenges, while also understanding the role that regulation plays in ensuring private companies can work effectively to that end. They will be comfortable speaking in public. Excellence will matter more to them than credit. They will be the kind of person who voluntarily steps up to help others reach their goals in the interest of the broader mission of the team. 


Your role will involve supporting the GSMA’s Mobile Money Director of Policy & Advocacy with a range of tasks, including but not limited to:

• Writing and presenting (internally and externally) on policy and regulatory issues relating to mobile money

• Designing and managing the delivery of research projects to inform GSMA positions on the future of mobile money

• Developing and implementing creative, bold, and targeted engagement strategies to advance GSMA positions

• Coordinating closely with a large range of actors such as regulatory specialists, regional experts, and data analysts, both inside and outside of the GSMA

• Reviewing and editing mobile money publications on a wide variety of subjects to ensure quality and consistency

• Leading workshops for regulators, policymakers, and mobile operators

• Organising a global mobile money conference for regulators to occur in Africa in mid-2018


Skills profile


• Masters-level education or above, with 5-7 years of work experience

• A very strong grasp of the English language, able to express complex technical, commercial or regulatory issues in plain language 

• Charismatic and energetic, with strong public speaking skills, able to inspire others and build constructive working relationships with diverse stakeholders

• Experience analysing the business impact of regulation in any sector and in designing advocacy campaigns to affect that impact

• Proven analytical skills, especially the ability to predict and/or assess commercial and economic implications of regulatory decisions

• Ability to work in a matrixed structure, to positively influence peers and support cross functional collaboration across the GSMA

• Willingness and ability to travel regularly (max one week a month) 

Desirable but not required

• Regulatory knowledge relevant to mobile money or financial services

• Knowledge of data protection and/or privacy legal and regulatory issues

• Experience working for a financial services regulator, a company in the mobile communications sector, or an international development organisation

• Educational background in business, law, economics, or political science

• French and/or Spanish language skills 

Closing Date