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Mobile for Development Project Manager

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Role type
Mobile for Development
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GSMA – Our role

The GSMA represents the interests of the worldwide mobile operator community. Spanning 219 countries, the GSMA unites nearly 800 of the world's mobile operators as its members, as well as linking them with more than 200 companies in the broader mobile ecosystem (including; handset makers, software companies, equipment providers, Internet companies, and media and entertainment organizations). The GSMA is focused on innovating, incubating and creating new opportunities for its membership, all with the end goal of driving the growth of the mobile communications sector and the role of operators within it. In addition, we work with Governments, regulators and NGO’s to develop the social and economic value of mobile on a country, region and global basis. Finally we operate and produce the world leading Mobile World Congress and its sister events.

 The GSMA is governed by a 25 member board, comprising CEO level representatives from the world's leading mobile operators, among them AT&T, Bharti Airtel, China Mobile, NTTDoCoMo, Orange, Telefonica, Telecom Italia-TIM, Deutsche Telecom and the Vodafone Group.

GSMA – Our Organisation

Our people include some of the best talent from around the world focusing on developing industry initiatives. We are a truly international organisation with offices in London, Atlanta, Barcelona, Brussels, Hong Kong, Nairobi and Sao Paulo, and through our different offices we embrace the diversity that has allowed the mobile industry to be acknowledged as one of the most fast moving and dynamic industries in the world.

 Our envied position at the centre of the industry allows us to collaborate with our diverse membership and support them through some of their most complex challenges that they face as an industry.

Please visit for a wealth of further information.

The GSMA's work is focused across a number of areas, however this role will sit within the Programme Services team whose work is arranged in a number of programmes. This role fits within Mobile for Development’s Connected Women Programme and Disaster Response programme.  

GSMA Connected Women aims to reduce the gender gap in mobile internet and mobile money services and unlock significant commercial and socio-economic opportunities. A significant gender gap in mobile phone ownership and usage in low- and middle- income countries is hindering growth for the mobile industry and means women are being left behind in an increasingly connected world.

GSMA Connected Women works with mobile operators and their partners to address the barriers to women accessing and using mobile internet and mobile money services.  It aims to equip mobile network operators and their partners with the knowledge needed to take action to reduce this gender gap and overcome barriers to women’s use of mobile phones. For more information, please visit the GSMA Connected Women website at:

The GSMA Disaster Response Programme works with mobile network operators (MNOs), humanitarian organisations, governments, non-governmental organisations and the broader mobile ecosystem on a national, regional and global basis to drive the creation and adoption of coordinated, impactful solutions and practices that leverage the ubiquity of the mobile technology under the umbrella of the Humanitarian Connectivity Charter. The Charter represents a set of shared principles adopted by members of the mobile industry to support improved access to communication and information for those affected by crisis in order to reduce the loss of life and to positively contribute to humanitarian response. For more information, please visit

GSMA – The Role

Connected Women Programme (50%)

  • Take the lead in programme / business planning cycle
  • Manage the Connected Women programme, tracking delivery against deadlines, managing risks and escalating issues, working with both internal and external resources as required
  • Take the lead in monitoring and controlling the programme deliverables and budget during the entire programme lifecycle
  • Establish Programme Reports identifying and measuring progress of project deliverables.
  • Take responsibility for implementation of appropriate project methodologies.
  • Manage changes to the programme plan in a controlled manner
  • Take the lead on the financial management including raising and tracking purchase orders, managing procurement,  leading RFPs and contract management
  • Proactively reach out to internal and external stakeholders to engage them in the programme
  • Effectively manage all aspects of programme related documentation and communication

Disaster Response Programme (50%)

  • Ensure the programme has in place and is following professionally correct project processes to support delivery.
  • Ensure that the projects are delivered to time, quality and budget
  • Support individual team members by identifying projects’ priorities, risks, dependencies, opportunities and proactively searching for optimal mitigation strategy or a specific solution
  • Support programme manager with project planning, Innovation Fund set-up and implementation.
  • Assist the contract manager(s) to ensure contractors budgets, timely delivery, quality and reporting is on track
  • Optimise and own shared tools, templates, trackers, contact databases, document repositories for effective team collaboration and knowledge sharing
  • Manage internal and external project reporting, both narrative and financial
  • Provide all aspects of robust financial management
  • Travel management: tracks flight database; resolves travel issues; collate staff travel plans for upcoming months and check against travel planner; reconcile with travel budget

Role Specific Knowledge and Skills Criteria

International – you will be fluent in both written and spoken English, and it would be advantageous if you have experience working in an international environment.

Communication and presentation – you will have experience in presenting to both internal and external stakeholders, gaining buy-in to your recommendations.  You will have experience managing external working relationships and building strong internal and external business relationships.

Project Management Experience – some experience in the management of multiple projects and financial control.

The successful applicant will work closely with the Head of the Connected Women programme and the Disaster Response Programme Manager.

Criteria for Selection

  • PRINCE2, or other professional project management accreditation essential
  • Evidence of a high quality of delivery in a complex and challenging environment, involving both internal and external suppliers and stakeholders
  • Self- starter who can deliver a quality output
  • Excellent and proven organizational skills.  Ability to manage a number of concurrent projects without losing focus.
  • Demonstrates sound judgement in the escalation issues and the formulation of solutions
  • Excellent communication skills on an individual or group basis. Builds strong and lasting business relationships at a senior level.
  • Experience in project team supervisory activity
  • Ability to work as part of a team, supporting other team members in a busy multinational environment.
  • Background in telecommunications industry preferred.  Good understanding of telecommunications industry’s strategic and/or technical issues.
  • Background in development advantageous


This vacancy has now expired, and is not accepting any new applications.

Please search for live opportunities or use the Register Interest facility to sign up for job alerts and/or leave your CV speculatively.